After
contacting us with your interest, we will then set up
a date and time for a installation. The first step in
the installation is a site test which involves one of
our personnel to visit your home or place of business
and test for signal. Remember, our system is based upon
line of site. Meaning you need a fairly clear line of
site to one of our access points before we even consider
about installing you into our system
Imagine you
were pointing a laser beam at one of our access points.
If the laser point can reach the access point, your
location should be OK for wireless internet. If there
are things like hills, trees, buildings, or other physical
objects disrupting the laser, it will make it more difficult.
Just like a cell phone if your not close enough to a
tower or there is a physical barrier you may not get
signal.
If you have
a television tower or any other towers on your property,
please let us know. If you do have a tower for your
television antenna, it could means you are somewhat
surrounded by trees and/or are located in a low elevation.
Installation
usually last between one to three hours. We observe
your location and first determine the best access point
from your location. We will then observe your roof structure
and determine prospective mounting locations. The mounting
location is also determined by the location of your
computer or networking closet inside the building.
We do not
want to run cabling all over your home or business place.
We will try to keep the cable distance as short as possible.
If
the signal test is not successful, the installation
will be canceled and you will NOT be charged.
We
want you to see actual internet connection speeds at
your location before you make any commitments. We want
to make sure you know we aren't kidding when we say
'high-speed' internet!!
If
you would like to schedule an installation, please call
824-2515.
Along with your name and address, please tell us information
on your geographical location, such as hills and trees
in your immediate vicinity. Also, if you have any sort
of television tower or other tower, please mention it.
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