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How Is Mail Tagged as SPAM?

The Following technical requirements apply to the delivery of Internet e-mail through CWWIS/Tomorrow River e-mail network.

CWWIS/Tomorrow River mail servers:

... will not accept connections from unsecured systems. These include open relays, open proxies, or any other system that has been determined to be available for unauthorized use.

... will not accept connections from known spam sources.

... will not accept connections from systems that use dynamically assigned or residential IP addresses.

... will refuse messages without a valid or properly formatted 'mail from' address.

...will refuse messages without a subject

... will refuse messages sent through an http proxy.

... may refuse connections from systems that do not accept bounce messages.

... may refuse connections from systems that, through their actions, cause a denial of service.

... will refuse connections from any IP address that does not have reverse DNS (PTR record) and may refuse connections from hosts without a matching DNS A record. See RFC 1912, section 2.1.

... will not accept connections from systems that do not send a HELO with a valid hostname or domain name.

... will refuse bounce messages (i.e. messages with null sender) to more than one recipient. See RFC 2821.

Additionally, incoming messages must pass anti-spam checking based on the threshold set individually by CWWIS/Tomorrow River customers.

How do I know if I am getting all my mail?

All mail that meets the above criteria  is either placed in the MAIN mailbox or the SPAM mailbox.

What can I do if mail I want to get is sent to the SPAM Box?

You can setup filters (rules) that will allow mail that is tagged as spam to be moved to you MAIN mailbox. Directions for creating the rules is here  Support/Creating _Rules_imail.htm

 

 

 

 

 

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